How Our Service Works
A transparent and fast process. We don't touch any item until you approve the quote
Our Process in 3 Steps
Simple, fast and without obligation
Immediate Contact
Call us or write to us via WhatsApp. We will assist you and coordinate the pickup without obligation.
Free Pickup within 72h
We come to your home throughout the Community of Madrid. We collect ALL your affected textiles without quantity limit.
Cleaning + Quote
Complete evaluation and detailed quote. Certified oxygen cleaning process. Delivery in perfect condition.
Detailed Process Timeline
Immediate Contact
Call us or send a WhatsApp message. We attend you immediately and coordinate the pickup at your convenience.
1-3
Free Pickup Within 72h
We come to your home anywhere in the Community of Madrid. We pick up ALL your affected textiles, with no quantity limit.
- Professional packaging
- Detailed inventory of all items
- Safe and specialized transport
- Free pickup and assessment
4-5
Complete Assessment and Quote
Our specialists assess each item: fabric type, damage level, recovery possibilities.
You receive a detailed quote:
- • Complete list of items
- • Condition of each textile
- • Individual pricing
- • Professional recommendations
✓ You decide - We don't clean any item until you approve the quote
6-20
Specialized Cleaning Process
Once the quote is approved, we begin specialized treatment with certified oxygen cleaning.
Home Delivery
We return your textiles perfectly clean, smoke-free, professionally packaged.
✓ Guarantee: If you're not 100% satisfied, we repeat the process at no cost
Total Transparency: You Approve Before We Clean
🔒 Transparency commitment:
We don't start any cleaning process until you have reviewed and approved the detailed quote. Your textiles remain safe at our facilities pending your decision.
Free Services:
- Home pickup (Free)
- Professional assessment (Free)
- Detailed quote (Free)
You Only Pay For:
- The actual cleaning of items you approve
- Only if you approve the detailed quote
- Once completed and delivered